We take great pride in offering you the very best dies from widely known and reputable manufacturers. If for any reason you are not happy with your items we will gladly accept them back for a full refund within 30 days of purchase. By full refund we mean the price paid for the product. Shipping fees will not be credited. In addition we will not cover shipping fees back to us unless the product we shipped you was incorrect. Additionally, if you receive free shipping because your order was above the required amount but then because of a return the value of the order falls below the free shipping minimum, we will deduct the flat rate of $12.95 from your overall refund.
The only exception to the above policy is for special order products which are not normally carried in store. These are final sale unless defective.
Simply contact our customer service department to set up your return.
In some cases w may be out of stock on a product you order. If that is the case, we will credit that item and ship the rest of your order.
Our shipping works as follows:
Orders below $74.99 have a flat rate shipping of $5.95
Orders above $75 ship for free