We take great pride in offering you the very best dies from widely known and reputable manufacturers. If for any reason you are not happy with your items we will gladly accept them back for a full refund within 30 days of purchase. By full refund we mean the price paid for the product. Shipping fees will not be credited. In addition we will not cover shipping fees back to us unless the product we shipped you was incorrect. Additionally, if you receive free shipping because your order was above the required amount but then because of a return the value of the order falls below the free shipping minimum, we will deduct the flat rate of $4.95 from your overall refund.
The only exception tot he above policy is for special order products which are not normally carried in store. These are final sale unless defective.
Simply contact our customer service department to set up your return.
We have set up a very easy shipping fee structure.
Orders below $49.99 have a flat rate shipping of $4.95
Orders above $50 ship for free
Orders below $99.99 ship for $9.95
Orders above $100 ship for free
Please note insurance is offered during checkout should you wish to insure your orders. The only way we will be able to refund you if something goes wrong is if you purchased insurance during checkout prior to your order shipping. Once the order ships we cannot add insurance to the package.